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How to Become a Good Social Listener

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Thanks to all who participated in the ManageFlitter #SocialROI Twitter Chat on Tuesday, 23rd April 2019.

Madalyn Sklar hosted a Twitter Chat with Bryan Kramer around the topic of “How to Become a Good Social Listener”.


Details of our next Twitter Chat:

Guest: Jen Cole
Date & Time: Tuesday, 30th April 2019, 5.00pm EST
Channel: #SocialROI Chat

Click Here for More Information


Below is a curated version of the Twitter Chat with:

Bryan Kramer

CEO, H2H Companies


Questions:

From the ManageSocial Team:

  1. Which fintech companies are you familiar with on Twitter? What do they do well?

Guest Questions:

  1. What can brands do to successfully embrace two-way conversation? What/where should the focus be?
  2. It is a common misperception to think that everyone is hanging out on the same Social Network. How can brands identify their audience and preferred Social Networks?
  3. What makes up a successful Social Listening strategy?
  4. There are so many Social Media monitoring tools that help brands figure out the market “sentiment”. Which ones do you recommend?
  5. How do you define a good Social Listener and should brands have a designated listener on their team?
  6. How long does a brand need to keep listening until they start responding?
  7. Things can quickly get out of hand on Social Media. What advice do you have for brands to protect themselves?

Ask the ManageSocial Team:

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Join our next #SocialROI Chat next week on
Tuesday, 30th April 2019, 5.00pm EST

More Details!